ABC 22 News Team
- Alexandra Lewis
- Amber Watson
- Christian Hauser
- Elyse Coulter
- Hilary Zalla
- Kelly May
- Kristine Frazao
- Natasha Williams
- Nicole Grigg
- Rhonda Moore
- Ann Reynolds
Low: 27 Winds: ESE 4-8 mph
Tomorrow: Clouds Build through the Day with the Slight Chance for a Shower Late.
High: 45 Winds: SE 5-10 mph
Tuesday: Scattered Showers.
High: 52 ...
Six Reasons That Awesome Restaurants Close
People want to believe that making great-tasting food is the number one factor in building a successful restaurant, but the cold, hard, heart-breaking fact is that its probably barely hanging in the top ten.
While I (and likely you, if youre reading this article) choose restaurants almost solely on the quality of the food, weeven in this day of King Foodie cultureare in the minority.
I learned to make pizza at the side of a man who once put Dominos Pizza out of business in his town; I have served frozen chicken fingers in a dingy pub; and I was mentored in restaurant marketing by some of Seattles most successful restaurateurs. What I learned from this is that having amazing food and a successful restaurant are two very different thingswith very little correlation. Heres what causes the best-tasting restaurants to close:
1: Location, location, location: Its not all about being in the busiest placeits about being in the right place. Your late-night hot dog stand is going to do best near the dance clubs, while your child-friendly brunch spot should probably be in a neighborhood with plenty of families.
2: The ingredients are too good: Farm-to-table stuff doesnt often pay off. Well-sourced ingredients are a point of difference to a small percentage of customersbut all of them are asked to pay the premium. Bad restaurants can be successful because Sysco french fries are costing them pennies on the dollar that a customer pays them. Meanwhile, the idealistic chef is paying not only for the better potato, but also for the labor to cut, peel, chop, and fry them. Thin margins in the industry make the $20 frites a hard sell.
3: The ingredients are too weird: Serve foie gras, fish with the head on, or pig ear, and youve made the choice to alienate a population. There might be a burger elsewhere on the menu, but some people will fixate on the pig earand be frightened away from the entire restaurant.
4: Too much conceptor too little: It is overwhelming to walk into a place that is super-stylized down to every detail, the kind of place where you begin to wonder if you should have dressed in costume. Its stressful, as a diner, to play the part of someone in this fantasy world. Its equally stressful to have no idea what it is that ties the place together. Why are there tacos on a menu with curry? A cohesivebut not stiflingconcept sets customer expectations.
5: Its not a pleasant place to sit: Many mistakes on the plate can be forgiven if a restaurant is a great place to hang out. The restaurant group I worked for probably earned an extra turn on the early side of brunch just by being known as a place that was great with kids. On the other side, Ive stopped going to tasty restaurants because of: a waiter who touched me while I ordered, having those awful, uncomfortable French bistro seats, lack of purse hooks (especially at a high bar), its too loud, its too quiet, or it just feels weird. These reasons seem silly, Ill admit, but frankly, there are other places out there with good food AND pleasant experiencesso why pay money to be even the slightest bit uncomfortable?
6: Poor management: This is the clincher. From the chef/owner who tries to do it all himself, to the one who doesnt do enough and loses employee confidence (and effort), this is the culprit. Poor personnel management or poor food cost management drive a busy restaurant financially underwater, while poor reputation management or poor customer service management deter customers from enjoying the food. The list of ways to easily upset the delicate balance of managing a restaurant is infinite, and turning out great food, can sometimes even be the enemy of good restaurant management: the desire to serve good food will wreck your food costs and make you pressure the customer not to make substitutions.
So many restaurants, so many ways to fail.
Source: KOMO News/Seattle Refined
The Ferguson Decision
Miami Valley Crime StoppersIf you have information about a crime that has occurred, call Miami Valley Crime Stoppers at 937-222-7867 (STOP) 800-637-5735, 24 hours a day. Callers can remain anonymous.
Border CrisisGet the latest developments on the border control issue!
Chefs CornerWe often invite local chefs into our studio kitchen to demonstrate their cooking techniques and recipes. Watch those video segments on this page.
Pay It ForwardRiver Valley Credit Union, FOX45, and ABC22 recognize the good deeds of people and organizations who make the Miami Valley a better place.
Health Care ReformThe Supreme Court ruling to uphold the Affordable Care Act sparked a new battle. Check here daily for the latest developments, locally and across the country.
Secrets Of A ThiefWe expose the "Secrets Of A Thief". Sponsored by Shiver Security.
Cool SchoolsOur children are the way of the future and it all starts with our schools. Join us as our Hilary Zalla goes inside schools around the Miami Valley to find out what cool things students and teachers are ...
Town HallJoin in as our expert panel discusses jobs in Ohio
No Text ZoneTexting While Driving Kills Thousands of People Each Year. Many More are Seriously Injured. You Can Help Make Our Roads a NO TEXT ZONE.
Washington TimesPolitics, Breaking News, US and World News.
On Time TrafficGet the latest traffic information and updates here!
School ClosingsGet the list of all closings and delays for schools and businesses within the area, and sign up for text alerts!
Save Local TVFind out how you can save local TV right here!
Raw NewsWatch raw, unedited and uncensored news stories right here!
Pump PatrolFind the lowest gas prices, check out local and national price trends, report low prices and get fuel saving tips!
Political PulseArmstrong Williams is a pugnacious, provocative and principled voice for conservatives and Christian values in America's public debates.
News LinksThese links were chosen by the newsroom for their newsworthy content. These sites enhance the news stories that aired on the newscast on the dates cited.
Menard's Around the HouseMenards Around the House how-to videos give you tips for those much needed home improvements!
On the MoveGet the latest news and more on your mobile phone!
Good MorningIt's Fun, it's fresh, the way mornings should be!
Top StoriesGet up to the minute information from across Ohio in our Top Stories section!
Your Voice. Your Future.As the country faces challenges from federal budget issues to jobs and national debt, your voice is critical to the future.
Waste WatchHow are your tax dollars being spent? Waste Watch tracks whether local, state and federal governments or any groups are using your money wisely...or wasting it.
FBI conclusively links North Korea to Sony hack
WASHINGTON (AP) -- The FBI says it has enough evidence to conclude that North Korea was behind the hack attack against Sony Pictures Entertainment.
WEST PALM BEACH, FL -- (Marketwired) -- 03/21/14 --
Companies that pride themselves on being eco-friendly may have conflicted
ideas between marketing with ad specialties and maintaining their green
"THE INTERVIEW" - FALLOUT
LOS ANGELES (AP) -- Now that Sony has made the bombshell decision to scrap "The Interview" -- the fallout is starting to spread.
FRANKLIN, Ind. (AP) -- Baby Jesus is going high-tech.
IN THE NEWS: COMPANIES BRACE AGAINST POSSIBLE CYBERATTACKS
ATLANTA (AP) -- Remember how after 9/11, there was increased attention given to security at buildings, airports and other complexes.
Tonight on ABC 22
5:00 pm ...... The Great Christmas Light Fight
6:00 pm ..... ABC 22 News at Six
6:30 pm ..... ABC World News
7:00 pm ..... The Sound of Music
11:00 pm ... ABC 22 News at Eleven